Please make sure you cancel your account following these instructions. Cancelling through PayPal will not work. 

Note:  If your account is on hold, please contact support directly at and they'll be able to help you. 

You can access your subscriptions directly Here

To cancel your subscription from anywhere on the site you should follow these steps:

1. Mouse over your profile picture in the top right and click my account

2.Click on my subscriptions section on the left

3.Scroll down to the bottom of the page

4. Click Cancel Subscription